Sarah Harano
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Email:
smharano [at] gmail.com
Location:
Austin, TX
Hello! I'm Sarah
I am an experienced professional with a history in the real estate and insurance industries. I am skilled in project management, administrative applications and software, Salesforce, and Adobe CC.
I have experience supporting C-level executives and also have a strong background in project and event planning.
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I am looking for a role that will challenge me and provide professional growth while also providing an opportunity to work with a great team of people.
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If you need someone to reliably get the job done, you've come to the right place.
EXPERIENCE
EDUCATION
2020-2022
Alliant Insurance Services, Inc.
Austin, TX
EXECUTIVE ADMINISTRATIVE ASSISTANT
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Assist EVP, Managing Director in administrative needs, scheduling, travel arrangements, etc.
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Support sales staff through training on company use of Salesforce for opportunity tracking
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Prepare expense reports in SAP Concur
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Host team meetings and both internal and external webinars via Webex and Zoom
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Process BenefitPoint forms and manage policy shells for new and renewed policies
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Onboard new hires and coordinate employee exits
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Support internal and external communication efforts through email design and editing support via various platforms including Mailchimp
2016-2019
Silverstein Properties
New York, NY
IT BUSINESS COORDINATOR, 2017-2019
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Conducted vendor comparison and RFP process for copier contracts.
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Spearheaded vendor comparison and presentation of Digital Asset Management software for Marketing department. Served as IT point of contact as well as leading implementation.
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Managed vendor and hardware comparison of digital whiteboard solutions for conference rooms. Implemented pilot installation and test run.
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Conducted preliminary phone screen and primary interviews for new cross-departmental staff position in coordination with the Leasing department.
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Researched and deployed Expensify expense reporting system company-wide. Served as the point person for training and helpdesk questions.
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Project managed and deployed launch of Microsoft Teams company-wide including on-site trainings and helpdesk troubleshooting
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Awareness and re-launch campaign for QuickHelp with the goal of increased user interaction
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Full responsibility and project ownership over vendor accounts including 16 copier lease and 16 supply accounts; 20+ corporate wireless accounts; 115+ telecom accounts (POTS, cable television, internet); IT Amex reconciliation; All IT purchasing and invoice reconciliation
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Develop and launch REBNY PropTech Challenge (PTC), including website development, social media, contribution to budget development, marketing materials, event production for Demo Day
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ADMIN. ASSISTANT TO THE CIO, 2016-2017
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Prepared annual corporate and property budgets for approval and finalization by CIO
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Researched and deployed new user learning platform, QuickHelp by Brainstorm, to property management staff in 2017 and SPI HQ staff in 2018
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Managed all telecommunications accounts (wireless, internet, and POTS)
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Maintained inventory and purchasing
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Maintained procedural documentation records
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Assisted CIO in administrative needs, scheduling, etc.
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Coordinated with vendors on billing, scheduling, etc.
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Prepared expense reports and produce monthly budget reports
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Provided UX/UI development testing for SPI's Residential App
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Contributed to development, UX/UI tested, and deployed redesigned company intranet
2015-2016
RJL Resources (2016)
New York, NY
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Atrium Staffing (2015)
New York, NY
TEMPORARY ASSOCIATE POSITIONS
2014-2015
Galveston Sustainable Communities Alliance
Galveston, TX
CONSULTANT, MARKETING & PR
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Developed executable 1 year Marketing and Public Relations plan
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Established social media pages and created framework / plan of action
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Guided program launch event from conception through design and execution
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Produced and distributed Press Releases and Op-Ed articles on specific efforts for local and regional news outlets
2014-2015
Galveston Regional Chamber of Commerce
Galveston, TX
COMMUNICATIONS DIRECTOR, EXECUTIVE ADMIN. ASSISTANT TO THE PRESIDENT
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Maintained Chamber social media pages for committees, events, and community engagement campaigns
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Created e-blasts, press releases and other community communications
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Contributed to planning and execution of events of all sizes and scopes including sports tournaments, galas, pageants, conferences, breakfasts and luncheons, Lemonade Day Galveston County, ribbon cuttings, and networking and educational functions
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Designed and presented educational speaking series for small businesses
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Produced presentations for speaking events on behalf of Chamber President
2010-2014
Mitchell Historic Properties
Galveston, TX
MARKETING & SPECIAL PROJECTS COORDINATOR
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Produced annual, seasonal and standalone events including galas, festivals, tree lightings, concert and movie series, holiday community events, and more.
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Maintained and analyzed social media outlets for multiple properties, hotels, and event venue assets
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Managed $100,000 annual marketing budget including advertising, contract services, event production, and collateral creation
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Developed and managed promotional strategies and event planning with the goal of creating community engagement and to stimulate tourism revenue for retail tenants
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Produced and distributed press releases and marketing materials to local and regional news outlets
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Designed flyers, invitations, micro advertisement and brochures
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Photographed sponsored and produced events for promotional and social media use
2009-2010
Galveston Historical Foundation (2010)
Galveston, TX
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Pelican Publishing (2009)
Gretna, LA
INTERNSHIPS
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Public Relations Intern
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Marketing Intern
2009
Sam Houston State University
Huntsville, TX
BACHELOR OF ARTS IN ENGLISH LITERATURE
Minor in History with emphasis on Public History and Preservation
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English Honor Society Sigma Tau Delta, Delta Delta Delta Chapter
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Walter P. Webb Historical Society
SKILLS
Productivity Software - Proficient
Microsoft Office products (Teams, Excel, Word, Outlook, Power Point, Access, OneNote, OneDrive, Publisher)
Google Workspace
(Mail, Sheets, Slides, Docs, Forms, Drive)
Apple iWork products
(Keynote, Pages, Numbers)
Adobe CC - Skilled
Illustrator
Photoshop
Lightroom
InDesign
Acrobat
Marketing Software - Experienced
Salesforce / Pardot (Salesforce)
Mail Chimp
Constant Contact
Survey Monkey
Facebook & Google Ad platforms
Wix (website creation, SEO optimization)
Go Daddy (website maintenance)
Other Softwares
SAP Concur; Expensify (expense reporting)
Nexus; Benefit Point (accounting)
Webex; Zoom; MSTeams; Discord; Slack;
Jabber; Skype (messaging, meetings)
Volunteerism
Girl Scouts, Life Member
City of Galveston Leadership Course, Graduate
Galveston Regional Chamber of Commerce, Events & Marketing Volunteer
Galveston Sustainable Communities Alliance, Events & Marketing Volunteer
Galveston Island Nature Tourism Council, Board Member